32 St Peters Street, Ipswich, Suffolk
All class bookings are accepted in accordance with the following conditions.
1. Once confirmed in writing, the following cancellation terms will apply
More than 28 days prior to the start date - a 90% refund will be given
28-14 days - a 75% refund will be given
14-3 days - a 25% refund will be given
Less than 3 days - a 5% refund will be given.
All cancellations must be given in writing.
2. A booking may be transferred at any time to another person if done so in writing to firstname.lastname@example.org.
3. Regrettably we cannot transfer you over to another class at another time less than 28 days prior to the start date.
Why do we work this way? We are a small, family run company, employing wonderful local , talented teachers. When we have enough people to run a class, we commit to booking a tutor and they then book their time/childcare and commitments around that. We also promise to pay them. If we don't, they won't come back to us and that would be sad. So it's important we can honour our commitment to our teachers by upholding our booking conditions.
Thank you for your understanding.